Legal
Privacy Policy and Terms of Use
Last updated: [date on publication]
Privacy Policy
This policy explains how IonicH2O, Inc. (“IonicH2O”, “we”, “us”) handles personal information collected through this website. IonicH2O is the controller of that information.
What we collect
- Information you send us. If you use the contact form or email us, we receive your name, email address, organization (optional), the topic you choose and your message.
- Technical data. Our hosting and security provider, Cloudflare, processes basic technical data such as IP address and browser type to deliver the site and protect it from abuse.
Cookies and analytics
We do not use analytics, advertising or tracking tools, and we do not set tracking cookies. Cloudflare may set cookies that are strictly necessary for security and access to the site. These are not used to track you.
How we use it
We use the information you send only to reply to you and to follow up on your enquiry, and the technical data only to run and secure the site. Where the GDPR or UK GDPR applies, our legal basis is our legitimate interest in answering enquiries and keeping the site secure, or steps you ask us to take before entering into a contract.
Sharing
We do not sell or rent personal information, or share it for marketing. We share it only with service providers that help us run the site and our email (such as Cloudflare), under their data protection terms, or where the law requires.
International transfers
IonicH2O is based in the United States, and our service providers may process information in other countries. Where required, we rely on appropriate safeguards, such as standard contractual clauses, for transfers from the EU, EEA or UK.
Retention
We keep your message and contact details only as long as needed to respond and manage any resulting business relationship, or as the law requires, and then delete them.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to restrict or object to its use, and to receive a copy of it. In the EU, EEA or UK, you may also complain to your local data protection authority. To make a request, email [email protected]. We will respond within the time the law requires.
Children
This site is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect information from anyone under 16. If you believe a child has sent us information, email us and we will delete it.
Security
We use reasonable measures to protect the information we hold, but no website or transmission is completely secure.
Changes to this policy
We may update this policy. The date at the top shows the latest version.
Terms of Use
By using this website, you agree to these terms. If you do not agree, please do not use the site.
Information only
The content on this site is general information about IonicH2O and its Fluorinse™ technology. It is not an offer, a performance guarantee, or professional, engineering or legal advice. Figures and estimates may change, and regulatory summaries may be out of date; check the official sources linked.
No warranty
The site and its content are provided “as is” and “as available”, without warranties of any kind, express or implied, including accuracy, completeness, merchantability, fitness for a particular purpose and non-infringement.
Intellectual property
The site and its content, including text, graphics, the Fluorinse™ name and the IonicH2O name and logo, belong to IonicH2O or its licensors. You may view and print pages for your own non-commercial use. Any other use needs our prior written permission. Other names and marks belong to their owners.
Limitation of liability
To the fullest extent the law allows, IonicH2O is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or business, arising from your use of, or inability to use, this site or its content. Nothing in these terms limits liability that cannot be limited by law.
Third-party links
This site links to other websites, including government sources, publishers and the Ionic Desalination site. We do not control them and are not responsible for their content or privacy practices.
Changes
We may change the site or these terms at any time. The date at the top shows the latest version; continued use means you accept the changes.
Governing law
These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules.
Contact
Questions about this policy or these terms: [email protected].